Day two at Miva, and things are going really well. I’ve found the coffee, met most of the team in the New York office (if I haven’t met you yet, come by!), and found the men’s room (very important).
Now it’s time to get things moving in the right direction as quickly as possible and with as little interruption of current business being conducted. I’ve already identified a few things that need to be remedied that will help to streamline our process and assist our team as we grow the Alot.com brand and cultivate relationships with large branded advertisers like Better Homes and Gardens.
Credit to Harvard Business Review for the acronym F.A.S.T. I’ve taken some great points make in the last issue, and customized them some that apply to the issues we’ll be dealing with in the coming months.
Review all current processes with the team.
Identify operation initiatives that can be implemented in relatively quick and easy fashion – ie, road map an internal process, and formalize each step. This will assist in stream-lining all aspects of Account Management, and assist in the implementation of additional deals.
Identify two to three obstacles that may have hindered the team in the past, and address each as soon as possible. Address the steps that need to occur in order to get things running as smooth as possible in preparation for additional new business. We’ll make sure that we can handle explosive growth.
Tie it All Together
Integrate our new streamlined process and refine as we go. I’m communicating to the team that this will be an ongoing strategy and that I’ll need their full commitment and cooperation. We’re already off to a great start!